Terms and Conditions

TERMS AND CONDITIONS FOR CANCELLATIONS, REFUNDS, ADJUSTMENTS, AND EVENT PARTICIPATION

International GNL GLOBAL Forum

These Terms and Conditions govern conference registrations, cancellations, refunds, attendee substitutions, supplementary activities, technical visits, and related participation arrangements for the International GNL GLOBAL Forum (the «Conference»), organized by KB Corporation S.P., operating under the GNL GLOBAL brand (the «Organizer»).

By registering for the Conference, attendees acknowledge and agree to the Terms and Conditions made available to them at the time of registration, subject to applicable law.

1. Cancellation Policy

1.1. Cancellation by Attendee

Attendees who wish to cancel their registration must submit a written cancellation request to the Organizer.

The following cancellation conditions apply:

• More than 30 calendar days before the Conference start date: A full refund of the registration fee will be provided, less a USD 100 administrative and processing fee.
• From 15 to 30 calendar days before the Conference start date, inclusive: A refund equivalent to 50% of the registration fee will be provided.
• Fewer than 15 calendar days before the Conference start date: No refund will be provided for voluntary cancellations, except where otherwise required by applicable law.

The cancellation date shall be determined by the date on which the Organizer receives the written request at the designated contact email address.

Any applicable deductions must have been disclosed at the time of registration and remain subject to applicable law.

1.2. Cancellation by the Organizer

If the Conference is cancelled by the Organizer and is not rescheduled, attendees will be entitled to a full refund of the registration fee paid.

The Organizer will inform registered attendees of the cancellation and provide instructions regarding the applicable refund procedure.

The Organizer shall not be responsible for independently arranged travel, accommodation, or other third-party expenses except where such responsibility arises under applicable law.

1.3. Conference Postponement

If the Conference is postponed, the Organizer will communicate the revised dates and applicable registration arrangements as soon as reasonably practicable.

Attendees will be informed of the available options, including the transfer of their registration to the rescheduled event or any refund rights applicable under their registration agreement and mandatory law.

2. Refund Policy

2.1. Refund Eligibility

Refund requests will be evaluated in accordance with the cancellation conditions set out in Section 1 and any applicable legal requirements.

All refund requests must be submitted in writing to contact@gnlglobal.com.

The request should include the attendee’s full name, registered company, registration confirmation, and relevant payment information.

Submission of a refund request does not, by itself, constitute approval of the refund.

2.2. Refund Review and Processing

The Organizer will review refund requests and communicate the corresponding decision within a reasonable period.

Approved refunds will be initiated within 14 business days following approval, unless an earlier or different deadline is required by applicable law or by the registration conditions agreed upon at the time of purchase.

Refunds will normally be issued using the original payment method. Where this is not possible, an alternative payment arrangement may be agreed upon between the attendee and the Organizer.

The time required for funds to appear in the recipient’s account may vary according to the payment provider and financial institution involved.

2.3. Administrative and Payment Processing Charges

Where expressly permitted under the applicable cancellation policy and disclosed at the time of purchase, administrative or payment processing charges may be deducted from refunds resulting from voluntary attendee cancellations.

No deductions shall be applied where prohibited by applicable law, including refunds arising from circumstances for which the Organizer is legally required to provide a full reimbursement.

3. Registration Adjustments

3.1. Substitution of Attendee

If a registered attendee is unable to participate, they may request to nominate another individual as a substitute at no additional charge.

Substitution requests must be submitted in writing to contact@gnlglobal.com at least five calendar days before the Conference start date.

All substitutions are subject to verification and written confirmation by the Organizer.

For the avoidance of doubt, the substitution of a conference attendee does not automatically transfer any separately allocated technical visit places, executive lunch reservations, private event invitations, or other capacity-restricted benefits.

Such benefits may be reassigned only with the prior written approval of the Organizing Committee and, where applicable, the relevant venue or facility operator.

3.2. Changes to the Conference Program

The Organizer may make reasonable changes to the Conference program, session schedules, speakers, moderators, or venue arrangements where necessary for operational, logistical, or other justified reasons.

Registered attendees will be informed of material changes as soon as reasonably practicable.

Any changes affecting essential elements of the services purchased shall remain subject to applicable contractual obligations and mandatory law.

4. Force Majeure

4.1. Force Majeure Events

The Organizer shall not be deemed in breach of its contractual obligations to the extent that performance is prevented or materially affected by events beyond its reasonable control, including, where applicable:

• Natural disasters and severe weather events.
• War, armed conflict, or acts of terrorism.
• Government restrictions or emergency measures.
• Public health emergencies.
• Major transportation or infrastructure disruptions.
• Other extraordinary events beyond the Organizer’s reasonable control.

4.2. Mitigation and Communication

In the event of a force majeure circumstance, the Organizer will make reasonable efforts to mitigate disruption, communicate relevant changes, and consider alternative arrangements where feasible.

4.3. Refunds and Contractual Rights

Any cancellation, postponement, or material modification arising from a force majeure event shall be handled in accordance with the applicable registration agreement and mandatory law.

Nothing in this section excludes refunds, remedies, or other rights that cannot lawfully be limited or waived.

Individual attendee circumstances, including travel restrictions or changes in business priorities, will be evaluated under the applicable cancellation policy and any legal requirements.

5. Dispute Resolution and Applicable Law

5.1. Amicable Resolution

Any disagreement relating to these Terms and Conditions shall initially be addressed through good-faith consultation between the attendee and the Organizer.

The parties shall make reasonable efforts to resolve disputes through direct written communication.

5.2. Applicable Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of the Republic of Slovenia, to the extent permitted by applicable conflict-of-law rules and without prejudice to any mandatory consumer protection provisions or other legal rights that may apply.

Any dispute not resolved amicably shall be submitted to the courts having jurisdiction under the applicable law, unless the parties subsequently agree to a legally valid alternative dispute resolution procedure.

Nothing in this section shall prevent an attendee from exercising rights before a court or competent authority where such rights cannot lawfully be restricted.

6. Technical Visits and Access to Third-Party Facilities

6.1. Nature of Technical Visits

Technical visits, industrial site tours, facility inspections, and other off-site activities organized in connection with the Conference are supplementary activities.

Unless expressly included in the registration package purchased, these activities do not form part of the standard Conference registration benefits.

Purchasing a Conference registration does not automatically entitle an attendee to participate in a technical visit or access a third-party industrial facility.

Participation is subject to separate availability, prior authorization, and the specific terms established for each activity.

6.2. Limited Capacity and Company Allocations

Technical visits are subject to strictly limited capacity, as determined by the respective facility owner or operator.

For operational, safety, security, or logistical reasons, the facility operator and the Organizing Committee may establish participation limits, including a maximum number of delegates per company or organization.

The number of Conference registrations purchased by a company does not determine or guarantee the number of places allocated to that company for technical visits.

Additional company representatives shall not be entitled to participate unless their inclusion has been expressly approved in advance.

6.3. Final Access Authorization

Access to industrial facilities is subject to the safety, security, identification, and operational requirements established by the respective facility operator.

The facility operator retains final authority over admission to its premises, including the approval or rejection of individual participants based on applicable safety, security, and operational requirements.

The GNL GLOBAL Organizing Committee will coordinate participation and communicate relevant procedures but cannot guarantee access independently of the facility operator’s authorization.

6.4. Operational Restrictions and Changes

Technical visits may be affected by weather conditions, industrial safety requirements, operational restrictions, security considerations, transportation arrangements, force majeure events, or other circumstances beyond the reasonable control of the Organizer.

Where reasonably necessary, technical visits may be modified, rescheduled, restricted, or cancelled in accordance with applicable operational and safety requirements.

Attendees will be informed of material changes as soon as reasonably practicable.

Any applicable rights or remedies arising from such changes shall be determined by the registration agreement and mandatory law.

7. Restricted Registration Links and Access Authorization

7.1. Prior Approval Required

Registration for technical visits is restricted to individuals who have received prior authorization from the GNL GLOBAL Organizing Committee.

Access to a registration link does not constitute an invitation, confirmation, or authorization to participate in a technical visit.

Completing a registration form, submitting personal information, or receiving an automated acknowledgment does not independently establish a right of admission.

Participation shall be confirmed only upon express written approval by the Organizing Committee, subject to any additional authorization required by the facility operator.

7.2. Personal and Non-Transferable Registration Links

Technical visit registration links are intended exclusively for their authorized recipients.

Registration links and confirmed technical visit places are personal and non-transferable.

Recipients must not forward, share, assign, or otherwise make restricted registration links available to unauthorized individuals.

Unauthorized use of a registration link, including registration by an individual who has not been allocated a place, shall not create a valid technical visit registration.

The Organizing Committee may reject or invalidate such registrations after verifying the relevant circumstances.

7.3. Participant Substitutions

The substitution provisions applicable to general Conference registration do not automatically apply to technical visits.

Any substitution or reassignment of an approved technical visit place requires prior written authorization from the Organizing Committee and, where applicable, the facility operator.

This requirement applies even when both individuals belong to the same company or corporate group.

7.4. Official Participant Lists

Only participants included in the final approved access list shall be eligible to attend the corresponding technical visit.

The Organizing Committee may verify registrations against the approved list and notify individuals or companies of any registration discrepancies.

A registration obtained without the required authorization shall not entitle the individual to transportation, facility access, or participation in the technical visit.

7.5. Misuse of Registration Procedures

The Organizer may invalidate registrations resulting from unauthorized sharing of restricted links, inaccurate participant information, unauthorized substitutions, or attempts to obtain access without prior approval.

Any such decision shall be based on documented registration and authorization requirements and communicated to the affected participant or company as soon as reasonably practicable.

Invalidation of a technical visit registration does not automatically invalidate the individual’s general Conference registration.

8. Additional Activities and Capacity Restrictions

8.1. Separate Participation Conditions

Executive lunches, networking receptions, private dinners, technical visits, and other supplementary activities may be subject to separate eligibility requirements, invitations, registration procedures, and capacity restrictions.

Unless expressly included in the purchased registration package, participation in these activities is not guaranteed by the purchase of a Conference pass.

8.2. Venue Capacity and Safety Requirements

All activities are subject to the maximum occupancy, safety requirements, and operating conditions established by the relevant venue operators and applicable authorities.

The Organizing Committee shall not be required to exceed authorized capacity limits or compromise safety requirements to accommodate additional participants.

Access may be restricted when an activity has reached its authorized capacity or where admission would conflict with applicable safety or operational procedures.

8.3. Communication and Confirmation

Any supplementary activity expressly included in a registration package shall be governed by the conditions communicated to the attendee at the time of purchase.

Where participation requires separate registration or confirmation, such requirements shall be clearly communicated.

The Organizing Committee will make reasonable efforts to inform attendees of relevant changes and resolve registration discrepancies before the activity takes place.

8.4. Personal Invitations and Restricted Events

Invitations to private dinners, VIP receptions, executive networking activities, and other restricted events are personal and may be subject to additional confirmation procedures.

Such invitations do not automatically extend to colleagues, companions, or other representatives of the invited attendee’s organization.

Any additional participation or substitution requires prior approval from the Organizing Committee.

8.5. Preservation of Applicable Rights

Nothing in these Terms and Conditions shall limit, exclude, or waive any attendee rights that cannot lawfully be restricted under applicable law.

9. Contact Information

For registration inquiries, cancellations, refund requests, substitutions, technical visit authorizations, or other matters relating to these Terms and Conditions, please contact:

GNL GLOBAL Organizing Committee
Email: contact@gnlglobal.com

Event Organizer:
KB Corporation S.P.
Topolšica 88
3326 Šoštanj, Slovenia

These Terms and Conditions should be made available before registration and read together with the specific benefits, limitations, and conditions communicated for each registration category. Any subsequent revisions shall apply prospectively, unless otherwise agreed or permitted by applicable law.